The latest from our team of content experts.
Learn about ARC's experience at KMWorld 2019, our general thoughts, our speaker sessions, and highlights of the conference.
KMWorld is designed for Chief Information Officers, Chief Knowledge Officers, Knowledge Managers, Information Technology Managers and Professionals, Executive Management, Intranet Managers, Information Architects, Content Managers, Customer Experience Professionals, and anyone who wants to run an innovative, knowledge-driven enterprise.
Daniel Lee, ARC’s Director of Enterprise Information Solutions, and Zeke Iribar, ARC’s Manager of Business Productivity Solutions, shared their expertise with the KMWorld community this year in a pre-conference workshop on knowledge management automation with SharePoint and Office 365 as well as two speaking sessions on knowledge management in the public sector and adopting Office 365 ecosystem of tools.
Artificial intelligence to automate all aspects of knowledge management from content management to expertise location and robots as new members of KM teams were hot topics at KMWorld 2019. As one presenter aptly put it, “AI right now is like cleaning out the garage when spring arrives…everyone talks about it, but very few do it!”
One consistent theme at KMWorld is the shear number of professionals who fall into the knowledge management field accidentally – and 2019 was no exception. Reasons for this vary from, “I inherited a KM project” to “My boss told me so!”
Many KMWorld first-timers were eager to connect with established KM professionals (like ARC’s own Daniel Lee) to share their new ideas and seek counsel on leading practices.
Contact Us to Learn More about Our KM, SharePoint, and O365 Solutions
What became clear from ARC’s time at KMWorld 2019 is the tremendous opportunity for organizations to put artificial intelligence to work to solve real-world problems. AI won’t replace knowledge workers, however, these smart machines can successfully work alongside smart people to:
In this interactive session, attendees share their KM challenges with each other. There are multiples tables and at each table there is a KM industry mentor and topic. Participants have time to visit at least three different tables.
At Daniel Lee’s table, “AI and KM” 3 themes emerged:
This session follows a multi-year, multi-phase KM plan to deliver responsive and trusted expertise to customers and employees as the source of land registry and land information services in British Columbia. Hear about the first two phases of this project: the development of an organization-wide KM strategy and the continuous improvement of a SharePoint portal to equip employees with the very best knowledge, insights, and expertise available to drive exceptional customer service.
In this session, Zeke Iribar, ARC’s SharePoint & Office 365 expert presented a guide to adopting the Office 365 ecosystem of tools, including:
From SharePoint & Office 365, to efficient, compliant, and cost-effective data capture and management, ARC helps organizations leverage their information to achieve business results.
Learn about ARC's experience at KMWorld 2019, our general thoughts, our speaker sessions, and highlights of the conference.
KMWorld is designed for Chief Information Officers, Chief Knowledge Officers, Knowledge Managers, Information Technology Managers and Professionals, Executive Management, Intranet Managers, Information Architects, Content Managers, Customer Experience Professionals, and anyone who wants to run an innovative, knowledge-driven enterprise.
Daniel Lee, ARC’s Director of Enterprise Information Solutions, and Zeke Iribar, ARC’s Manager of Business Productivity Solutions, shared their expertise with the KMWorld community this year in a pre-conference workshop on knowledge management automation with SharePoint and Office 365 as well as two speaking sessions on knowledge management in the public sector and adopting Office 365 ecosystem of tools.
Artificial intelligence to automate all aspects of knowledge management from content management to expertise location and robots as new members of KM teams were hot topics at KMWorld 2019. As one presenter aptly put it, “AI right now is like cleaning out the garage when spring arrives…everyone talks about it, but very few do it!”
One consistent theme at KMWorld is the shear number of professionals who fall into the knowledge management field accidentally – and 2019 was no exception. Reasons for this vary from, “I inherited a KM project” to “My boss told me so!”
Many KMWorld first-timers were eager to connect with established KM professionals (like ARC’s own Daniel Lee) to share their new ideas and seek counsel on leading practices.
Contact Us to Learn More about Our KM, SharePoint, and O365 Solutions
What became clear from ARC’s time at KMWorld 2019 is the tremendous opportunity for organizations to put artificial intelligence to work to solve real-world problems. AI won’t replace knowledge workers, however, these smart machines can successfully work alongside smart people to:
In this interactive session, attendees share their KM challenges with each other. There are multiples tables and at each table there is a KM industry mentor and topic. Participants have time to visit at least three different tables.
At Daniel Lee’s table, “AI and KM” 3 themes emerged:
This session follows a multi-year, multi-phase KM plan to deliver responsive and trusted expertise to customers and employees as the source of land registry and land information services in British Columbia. Hear about the first two phases of this project: the development of an organization-wide KM strategy and the continuous improvement of a SharePoint portal to equip employees with the very best knowledge, insights, and expertise available to drive exceptional customer service.
In this session, Zeke Iribar, ARC’s SharePoint & Office 365 expert presented a guide to adopting the Office 365 ecosystem of tools, including:
From SharePoint & Office 365, to efficient, compliant, and cost-effective data capture and management, ARC helps organizations leverage their information to achieve business results.
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