Edmonton, Alberta — July 29, 2014 — ARC Business Solutions Inc. (ARC) today announced the acquisition of the Managed Services business from Nisku Computer Solutions (NCS) expanding ARC’s footprint in the provision of managed service solutions.
ARC’s Managed Services division is an effective and economical way to reduce organizational risk – particularly for customers in the small-to-medium sized business (SMB) vertical who typically do not have a large information technology (IT) staff.
Customers benefit from responsive services that are founded upon:
- Subscription packages for IT support services (ARC Care or ARC Assist)
- Certified expertise in service desk, server maintenance, network monitoring, etc.
- Risk mitigation and proactive planning to maximize stability and availability
Ashley Fulks, NCS’ owner reflected by saying that: “I am very proud of our past work for our customers, and for the successes we have achieved. I am equally confident in ARC’s integrity and expertise for future delivery excellence for our customers”.
Graham Murray, ARC President, commented that: “During this transition, we are keenly focused on ensuring NCS’ customers experience no interruption of service, and are looking forward to long-term relationships with all parties. We are also very excited about how this acquisition augments and complements our other offerings – such as our Pipelines and Oil & Gas divisions where we offer systems delivery, mobile and enterprise content management solutions”.
Murray further observed that: “this acquisition boosts ARC’s growth in this space to over 75 customers; this is both an exciting expansion in the Edmonton Capital Region, along with positioning us for growth in our other offices across the country”.
ARC operates out of 4 regions in Canada–Edmonton, Calgary, Toronto and Regina – and services a broad base of private and public sector clients. Service delivery is focused in four main technology solution verticals: Systems Delivery, Enterprise Content Management, Mobile Solutions and Managed Services; with industry expertise in Energy, Financial Services and the Public Sector.
Cole Harvey Director, Corporate Communications
Phone: 780 702 5022 x.108