Industry Expertise

We have over 20 years of expertise in delivering IT solutions to industry. Our client experience extends to utilities, oil & gas, pipelines, mining, and more.

With an excellent track record of on-time, on-budget, and high-value projects, ARC’s solutions and contributions in the Utilities sector have resulted in significant savings and cost recovery to its clients.

ARC has been heavily involved in the electricity deregulation of Alberta since 1998, and has worked in regulated and de-regulated environments in both Canada and the United States.

Our services include:

  • Strategic and Management Consulting
  • Custom Software Development
  • Package Implementation and Enhancement
  • Operational and Management Support
  • Innovation, Benchmarking, and Research

Oil & Gas

ARC provides oil and gas organizations with customized or COTS-based business solutions engineered to optimize core business. Often, O&G organizations contend with billion dollar budgets, multi-year timelines, complex legal negotiations, and operational lifecycles that span decades. These issues present significant challenges that we can mitigate.

ARC has experience in:

  • Data Management
  • Business Intelligence
  • Exploration/Product Visualization Technologies
  • Petroleum Operation Tools and Solutions

By leveraging open-standards-based middleware and service-oriented architecture technologies, ARC can help maximize the value of existing legacy environments and oilfield ROI.

With over 500,000 hours of expertise, ARC is uniquely suited to provide the expertise needed by today’s pipeline operators to improve operational effectiveness, enhance shipper/customer interaction, and tackle the challenges of the dynamic pipeline industry.

Our services include:

  • Custom IT Services – production pipeline application development, implementation, and support. SCADA expertise.
  • Individual/Team Approaches – Individual specialists or full teams to deliver solutions or support production applications.
  • Management Consulting – We’ve provided consultation, especially in the areas of product shipment, planning, and operation/scheduling.
  • North American Focus – ARC has engaged with clients across Canada and multiple locations in the US.

Mining

ARC recognizes the many challenges facing the mining industry today. Our combination of technical expertise and mining business knowledge gives us the ability to deliver systems that meet the unique requirements of the Mining industry. We’ve delivered solutions related to:

  • Mining Company Sustainability
  • Safety (Checklist Software, Tracking Software)
  • Environmental Detection Software
  • Exploration Database Services

Public Sector

We’ve delivered a diverse set of IT solutions to all levels of government. We’ve maintained partnerships and vendor of record (VOR) status with various government organizations and ministries for years. Solutions include:

  • Enterprise Information Management – data capture, management, and recommendations
  • Managed Services – IT outsourcing, server and network monitoring, desktop and application support
  • Solutions Delivery – application maintenance and development, business process review, system implementation
  • Mobile Solutions – elections worker training and communications platform

Associations

For over 20 years, ARC has provided IT products and services to associations across North America. Our recent work has included:

  • EIM -Online Application and eForm Assessments
  • Enterprise Taxonomy and Metadata Standard Development
  • Business Needs Assessment and IT Transformation
  • Microsoft Office 365 Migrations

Healthcare & Life Sciences

The healthcare sector is constantly adopting new technologies, and we believe we’ve kept up in our solutions delivery. Since 2006, we’ve stationed over 55 employees with a single health benefits solution provider, and gained more than 200,000 hours of experience in the sector. Our healthcare experience includes:

  • Solutions Delivery – benefits administration system, prescription monitoring program, medical underwriting system, non-group billing system, digital experience
  • Mobile Development & Support – gamification and simulation-based mobile applications for nurse/personal service worker training, winning us the 2018 Ted Freedman Award for Innovation in Education
  • Business Analysis – requirements gathering, analysis, and delivery for mobile solutions
  • Enterprise Information Management – health claims processing, Captiva

Tax, Revenue, & Finance

From document management to application development, we have been serving financial industries for 20 years. We’ve worked on projects related to:

  • Enterprise Information Management – enhanced automation and document processing, application processing, software upgrades, SharePoint implementation
  • Solutions Delivery – application development, technical analysis, change management

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