BUSINESS CASE

ARC’s client, a major Utility Sector enterprise, was planning its Content Management strategy and sought objective third-party analyses to perform a check-point assessment of its current and future positioning of this capability for the organization. The ARC management consultants provided expertise from both business and technical dimensions. In particular, our client was interested in considering recommendations of how best to derive value from their SharePoint investment prior to a broader rollout to the departments across the company.Key aspects requiring attention from the clients perspective included, but were not limited to:

Strategic level thinking and critiques of compliance position and business value

Current and/or proposed security model

Implications and impacts of bringing more business groups into production

Value of Livelink /SharePoint integration

BUSINESS SOLUTION

ARC used our ECM Consulting Methodology that combines technical expertise and industry best practices to ensure ECM strategy and future state recommendations are consistent with the client’s organizational priorities for improving access to mission critical documents and information assets, streamlining business operations and workflow, and ensuring that security and compliance requirements are met.ARC conducted a comprehensive review of client artefacts including: business requirements, records management policies/procedures, current system deployment, corporate strategies, plans, roadmaps, vendor relationships, security requirements, infrastructure capacity, etc.ARC’s industry experts provided an executive level presentation and report based on the current client situation, technical alternatives available and industry best practices including:

Documentation of current situation analysis

Identification of critical problems that need addressing to maximize ECM investment return

Recommendations on strategic directions and action plans in a staged project strategy to address the opportunities and critical issues identified

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