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Making Organizations
Efficient, Compliant, & Cost-Effective
Through Information Management.

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Enterprise Information Management

ARC’s EIM solutions address the continuum of capture and input, document and records management, and business process management and delivery, enabling organizations to manage content throughout its lifecycle.

Video: Adapting Your Organization To Office 365
Case Study – Real Estate Council of Alberta (Office 365)
Case Study – Saskatchewan Ministry of Finance
Case Study – Saskatchewan Ministry of Agriculture

Our Philosophy

Customer Enablement

Helping you streamline your customer experience, service, and information handling.

Compliance 

Keeping your information secure and aligned with regulatory bodies.

Collaboration

Workflow enablement and business process streamlining/acceleration.

Cost Containment

Accurate and intuitive cost tracking systems and methodologies.

Our Services

Strategic Assessment

Your personalized information and data roadmap from bad to good. Data compliance solutions. 

Productivity Solutions Sharepoint

Bring your organization into the cloud with Microsoft's suite of productivity solutions, including Office 365 and SharePoint.

Capture Solutions intelligent capture

Mobile to on-premise solutions designed for intelligent digital capture of documents using automated classification and data extraction.

DELIVERY solutions

Tackle your projects from beginning to end successfully. 

The Details

Strategic Assessment

Our EIM division is product agnostic and prides itself in taking both the approaches and design from very large scale implementations that we have performed for the banking or government sector, for organizations such as the Bank of Montreal, CSIS, Homeland security, and the UN and applying it down to our other clients.

Productivity Solutions – SharePoint

ARC’s Microsoft consulting practice assists organizations through analysis of existing business issues and development of future plans.  We provide experienced consultants, best practices, analytical techniques, effective change management and people-oriented coaching skills.

All Office 365 or SharePoint implementations and upgrades is a governance function developed by ARC that oversees all project from beginning to end, and leverages a defined methodology of standards and best practices with the objective of completing each project on-time and on-budget.

ARC has an experienced team of Microsoft professionals with strong knowledge of Enterprise Information Management.  We will focus on EIM upgrades and full implementations.  The core of our EIM solution includes process mapping, configuration and development, metadata definition, audit services and overall project management.

Capture Solutions – Intelligent Capture

ARC is an awarding-winning recognized leader in the design, implementation and deployment of successful Capture solutions, specifically OpenText’s Intelligent Capture.   ARC delivers solutions with demonstrable business value, and strives to enhance the management of disparate content, streamline business processes, and ensure compliance with requisite legislations and/or regulatory requirements. 

Intelligent Capture implementations and upgrades projects commonly have elements of integration points with several enterprise applications to interact seamlessly together.   ARC’s strong background of system delivery can certainly add value to integration with Intelligent Capture. 

ARC is well positioned to your service vendor of choice for Intelligent Capture.  We are demonstrated our strength with Intelligent Capture by successfully designing, implementing and supporting over 25 projects.  Ask us for details.

Delivery Solutions

One of the essential service management practices with ARC’s EIM Division is our Delivery Management Methodology (DMM).  DMM is a governance function that oversees all ARC’s ECM projects from beginning to end, and leverages a defined methodology (standards and best practices) with the objective of completing each and every project successfully  (e.g., customer satisfied, on-time, on-budget, high quality, IP created).

ARC provides quality professional services to a variety of clients across Canada and the USA.  We understand that people are at the core of its success with our EIM practice.  ARC provides EIM professional services that span the entire development lifecycle.  ARC specializes in Office 365, SharePoint, Microsoft Teams and OpenText Intelligent Capture.  We have a cross-section of roles including Project Managers, Business Analysts and Developers that can delivery true business value. 

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Our Process

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2
3
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Learning Your Goals
Our team will listen to your goals, ask key questions, and prepare solutions to fit your organization and budget
Preparing The Team
We'll assemble a team of world-class talent to work with your team in implementing the solution.
Agile Project Management
Our teams of experts use agile methods to complete projects on-time and on-budget. We rigorously test our solutions and train your team to follow our shared roadmap.
Implementation & Support
We'll work with your team to implement the solution and provide long-term support.

Our Process

1. Learning Your Goals

Our team will listen to your goals, ask key questions, and prepare solutions to fit your organization and budget. 

2. Preparing The Team

We’ll assemble a team of world-class talent to work with your team in implementing the solution. 

3. Agile Project Management

Our teams of experts use agile methods to complete projects on-time and on-budget. We rigorously test our solutions and train your team to follow our shared roadmap. 

4. Implementation & Support

We’ll work with your team to implement the solution and provide long-term support. 

Technolgies We Work With

Microsoft Teams
sp
MS 365
FileNet
OpenText Documentum
OT Intelligent Capture

▻ Speak With An Expert Today ◅

Case Studies:

Case Study - Real Estate Council of Alberta (Office 365)

Case Study - Real Estate Council of Alberta (Office 365)

Successful rollout of Office 365, SharePoint Online and Teams across the organization. ARC also provided strategic direction and Teams architecture…
Read More
Case Study - Saskatchewan Ministry of Finance

Case Study - Saskatchewan Ministry of Finance

The core objective of this assignment was to understand the current state of the operation, its related technology toolsets, and…
Read More

See All Case Studies

Case Study - Saskatchewan Ministry of Agriculture

Case Study - Saskatchewan Ministry of Agriculture

ARC Senior Captiva Consultant engaged key knowledge holders within the Ministry through a series of scheduled interviews to gain a…
Read More

Meet The Team

Enterprise Information Management Michael den Ouden

MICHAEL DEN OUDEN

Director, Business Development

Michael is responsible for business development in both Calgary and Saskatchewan, and has been in Account Management in the IT sector since 1996. He is recognized for opening new markets, and is known for his solution selling knowledge coupled with his strong relationship management. Michael’s past assignments have varied from software sales to general IT services.

elizabeth genge

recruiment specialist

Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!

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