Case Studies & Success stories

From IT consulting to business analysis, project management, and more,we have proven success across numerous capacities.See how we’ve helped our clients thrive.

2 min read

Case Study - eHealth Saskatchewan's Registries and Vital Statics Office

Fully featured Electronic Death Registration and Notification 7/24 website that is accessible in medical facilities, LTCs, city and rural roads, and funeral homes across the province.

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4 min read

Case Study – Real Estate Council of Alberta (Office 365)

Successful rollout of Office 365, SharePoint Online and Teams across the organization. ARC also provided strategic direction and Teams architecture recommendations around the onboarding and offboarding of new Teams & SharePoint sites.

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4 min read

Case Study – Saskatchewan Ministry of Finance

The core objective of this assignment was to understand the current state of the operation, its related technology toolsets, and to develop recommendations to establish the best possible position/actions with respect to implementing a content management strategy over the coming years.

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4 min read

Case Study – Saskatchewan Ministry of Agriculture

ARC Senior Captiva Consultant engaged key knowledge holders within the Ministry through a series of scheduled interviews to gain a deeper understanding of the key workflows in which they are created, captured and referenced.

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4 min read

Case Study – Alberta Medical Association (AMA)

ARC lead this business and IT transformation portfolio, programs, and projects over the course of 3+ years from 2016 through to 2020 (on-going) in the following roles and with approximately ten (10) resources working across various projects.

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4 min read

Case Studies – Work ARC has Done for Associations

Who is ARC? We’re an award-winning information technology company founded in 1998. Founded in Edmonton, our team includes over 100 of Canada’s finest software developers, EIM experts, management consultants, business analysts, project managers, QA testers, and other vital roles

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4 min read

Case Study – Risk Analysis Tool

The Real Estate Council of Alberta (RECA) had a challenge of quantifying risk measures and prioritizing practice review audits for brokerages in industry. RECA’s Practice Review team ensures the financial and regulatory compliance of brokerage activities, by completing comprehensive practice reviews.

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4 min read

Case Study – A Large Professional Association

As part of the Client’s strategic plan, national standards, and to align with industry best-practices, the business and I.T. set to improve the member application and self-service system interfaces, data and records management, and staff processes

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3 min read

Planning Your Digital Transformation – Part Three

Together, the strategic alliance of ARC Business Solutions and Americaneagle.com works to define and solve complex and robust technical and digital transformations for diverse organizations across North America.

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3 min read

Planning Your Digital Transformation – Part Two

Together, the strategic alliance of ARC Business Solutions and Americaneagle.com works to define and solve complex and robust technical and digital transformations for diverse organizations across North America.

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3 min read

Customer Journey Mapping – What it is and when to use it

Customer Journey Mapping - What it is and when to use it

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3 min read

Innovation Software? Don’t forget about Integration and Support

What can we learn from past challenges?

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3 min read

Planning Your Digital Transformation – Part One

Together, the strategic alliance of ARC Business Solutions and Americaneagle.com works to define and solve complex and robust technical and digital transformations for diverse organizations across North America.

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3 min read

Why Choose ARC Business Solutions and Americaneagle.com for Your Full Digital Transformation

Together, the strategic alliance of ARC Business Solutions and Americaneagle.com works to define and solve complex and robust technical and digital transformations for diverse organizations across North America.

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3 min read

Edmonton Chamber of Commerce Business in Edmonton Member Profile

ARC Business Solutions was selected as the member feature for the February edition of Business in Edmonton!

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4 min read, Utilities

Utilities Digital Transformation Benchmarking

Find Where You Stand With Digital Transformation Benchmarking

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4 min read, Utilities

Improving Meter/Device Data Collection Evaluation and Analytics

Core Business: highly scalable, configurable software for utilities

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4 min read, Utilities

Market Design and Mechanics, Load Settlement and Data Studies

ARC has expertise in the design and implementation of both regulated and deregulated markets.

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4 min read, Utilities

NIST Cybersecurity Assessment and Remediation Services

How strong is your defense and can you recover?

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4 min read, Utilities

Islanded, Isolated and Weakly Connected Grids

Tackle unique challenges with unique experience

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4 min read, Utilities

EnergyPeak Forecasting and Demand Control

Visibility into both a forecast and actual data is lacking

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4 min read

Case Study – Office 365 Project – Records Management, Governance & Migration

This Phase will see the successful development and execution of a migration plan to move files from the on-premise system to RECA’s existing Office 365 tenant.

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4 min read

Case Study – Higher Education

ARC’s Program/Project manger was personally, and officially, congratulated by the senior Program/Project stakeholders for the Early Adopter release.

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3 min read, EIM

Case Study – Knowledge Management as a Customer Service Driver in the Public Service

The LTSA needed a knowledge management consultant and SharePoint developer to help them design a KM program to achieve their ambition as a knowledge enterprise of the future.

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EIM

Solution Profile Systems Delivery Improve Member App & Self Service

ARC conducted a comprehensive review of client artefacts including: business requirements, records management policies/procedures, current system deployment, corporate strategies, plans, roadmaps, vendor relationships, security requirements, infrastructure capacity, etc.

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EIM

Solution Profile Systems Delivery Customer Engagement

ARC conducted a comprehensive review of client artefacts including: business requirements, records management policies/procedures, current system deployment, corporate strategies, plans, roadmaps, vendor relationships, security requirements, infrastructure capacity, etc.

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EIM

Solution Profile Enterprise Content Management Strategic Assessment & Roadmap

ARC conducted a comprehensive review of client artefacts including: business requirements, records management policies/procedures, current system deployment, corporate strategies, plans, roadmaps, vendor relationships, security requirements, infrastructure capacity, etc.

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Enterprise Information Management

Case Study – Office 365, SharePoint, & MS Teams Rollout For RECA

In this case study, learn how ARC successfully rolled out Office 365, SharePoint Online and Microsoft Teams for the Real Estate Council of Alberta.

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4 min read, Solutions Delivery

Case Study – Admin System Replacement

Case Study – Admin System Replacement Enterprise Healthcare Solutions Delivery EXECUTIVE SUMMARY Health benefits solutions provider (health, dental disability) Leading health benefits provider in Canada Serving approximately 2 Million people

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4 min read, Utilities

Case Study – System Delivery: Power Deregulation & ARCPower Software

ARC led in the implementation of software solutions to support the regulatory requirements for several utilities and retail organizations

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4 min read, Utilities

Case Study – System Delivery: SAP Data Conversion For The Utilities Sector

ARC was engaged to conduct a thorough internal assessment and review of the project approach and status. ARC assembled a team of consultants with proven experience in previous data conversion initiatives involving the same resultant CIS system.

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4 min read, Utilities

Case Study – System Delivery: Utilities Settlement Code Changes

Results were used in the corporate decision processes on project approval for this initiative and as the basis for an RFP issued to the vendor community.

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4 min read, Solutions Delivery

Case Study – Full Life Cycle – Systems Development Project

Full life cycle systems development case

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4 min read, Solutions Delivery

Case Study – Oil Shippers System Migration From Outdated Technology Platform

ARC designed the future state of the new integrated application to maintain and enhance its current functionality, while incorporating the new requirements.

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4 min read, Solutions Delivery, Utilities

Case Study – “Retail Access / Customer Choice” Deregulation Of The Alberta Electric Utilities

ARC participated in the development of the “Retail Access / Customer Choice” Regulations for the Province of Alberta.

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4 min read, Enterprise Information Management

Case Study – Electronic Document & Records Management System (EDRMS)

ARC utilized a simple and consistent EIM Management Consulting methodology.

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4 min read, Enterprise Information Management

Case Study – Information Governance

Supported by a rationale and justification derived from industry best-practices, and overall practicality of deploying the standard within the current enterprise information management solution framework

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4 min read, Enterprise Information Management

Case Study – Intelligent Capture Application Processing

ARC created an Enterprise Solution that was a customizable document capture solution, to create a system that uses advanced capture software technology to process web forms, along with paper and web applications.

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Enterprise Information Management

Case Study – Intelligent Image Capture At Saskatchewan Ministry

Electronic data capture solution able to capture information from almost any paper or electronic source and transform it into usable, business ready content and deliver it to a variety of back end systems.

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