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Technology Solutions For Modern Utilities

Meet the changing realities of the utilities sector with confidence. Through a mixture of deep industry insight and technology solutions, your goals can be made a reality. 

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Over 100,000 Hours Of Experience Helping Utilities Implement Technology Solutions

Since 1998, ARC has worked in regulated and deregulated utilities environments in both Canada and the United States. ARC has been heavily involved in the electricity deregulation of Alberta and has a deep industry knowledge which we bring to all client projects.

With an excellent track record of on-time, on-budget, and high-value projects, our work has resulted in significant savings and cost recovery to our clients.

Utility Technology Solutions

Utilities Solutions

Strategic & Management Consulting

Custom Software Development

Package Implementation & Enhancement

Innovation, Benchmarking, & Research Systems

Operational Support

Competitive Digital Benchmarking

"The quality of the people that we have worked with from ARC has been very impressive, and we value our ongoing relationship"
Forrest Kvemshagen
IT Manager, Talisman Energy

Deep Utilities Expertise

  • IT & Business Strategy
  • Regulatory & Market Mechanics
  • Market Design
  • Business Process Architecture
  • Demand Management
  • Market Return Maximization
  • Core Deregulation Systems
  • Industry-Specific Systems
  • Customer Care & Engagement
  • Data Analytics & Warehouses
  • Market Operations & Mechanics
  • SCADA & OT Systems
  • GIS
  • “Meter To Cash”
  • Customer Information Systems
  • Customer Relationship Management
  • GIS
  • ERP
  • MDM & Metering
  • HR & Finance
  • Billing
  • Customer Care
  • Asset Management
  • Load & Financial Settlement
  • Data Transmission
  • Vendors Such As IBM (Maximo), SAP & Oracle, iTron, Landis+Gyr, ESRI, GE, Microsoft, & Many Others

Utility Products Implemented 12 Times By 8 Companies

  • RASeR – Audit Tool
  • LASeR – Settlement
  • Billing (Mass & C&I)
  • ARCPower & ARC Billing
  • NOMAD – AESS: Electric
  • NOMAD – NGSS: Gas

Functional Areas

  • Revenue Assurance
  • Market Transaction
  • Management
  • Load Forecasting
  • Billing
  • Profiling
  • Data Warehousing
  • Customer Care / CRM
  • ERP Interface
  • And More…
  • Large Volume / Good Performance
  • Can Eliminate Market Complexities
  • Accurate, Self-Healing
  • Auditable
  • Full Adherence To The Regulations, Including Changes
  • Handles Differences Between All Parties
  • Flexible & adaptable
  • Can Handle Timing Differences On Source Data
  • Utility Management
  • Business Process Optimization
  • Resource Coverage
  • Diagnostic Audits
  • Regulatory & Board Support
  • Expert Witness
  • Rates Design
  • Forecasting

Case Studies:

Customer Journey Mapping - What it is and when to use it

Customer Journey Mapping - What it is and when to use it

Customer Journey Mapping - What it is and when to use it
Case Study - Oil Shippers System Migration From Outdated Technology Platform

Case Study - Oil Shippers System Migration From Outdated Technology Platform

ARC designed the future state of the new integrated application to maintain and enhance its current functionality, while incorporating the…

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Contact Darwin & His Team

Utility Sector Consulting Darwin Perrier

Darwin Perrier

Principal & Executive Director-Utility Sector Consulting

Darwin Perrier is a founding partner of ARC. Since 1985, he has achievements in a cross-section of industry and project initiatives. He has strong leadership, consulting, planning, and architectural skills. Darwin is currently leading ARC’s Utility Sector Consulting division and is recognized as an expert in Western Canada. He has participated on the Smart Grid Council, acted as an expert witness, and actively works on many utility sector regulations.

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